I guide and shape digital product experiences from vision to execution.

Bridging business goals and user needs through design.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

Stéphane Paquet

Together, your teams and I can co-design digital user experiences that accelerate business growth.

Together, your teams and I can co-design digital user experiences that accelerate business growth.

For me, fostering uplifting, collaborative environments is essential to helping great user experiences thrive.

20

1999-2025

Digital projects delivered across SaaS, Fintech, Healthcare, HR Tech, Foodservice.

Stéphane Paquet working on a laptop at a wooden table with a red coffee cup beside him in a warmly lit room.
Stéphane Paquet working on a laptop at a wooden table with a red coffee cup beside him in a warmly lit room.
Stéphane Paquet working on a laptop at a wooden table with a red coffee cup beside him in a warmly lit room.
Stéphane Paquet working on a laptop at a wooden table with a red coffee cup beside him in a warmly lit room.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

SaaS · Fintech · Healthcare · HR Tech · Foodservice

25+ years of experience crafting digital products

that perform for both users and businesses.

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Companies I’ve collaborated with to deliver digital product design and user experiences.

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Companies I’ve collaborated with to deliver digital product design and user experiences.

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Companies I’ve collaborated with to deliver digital product design and user experiences.

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Companies I’ve collaborated with to deliver digital product design and user experiences.

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Digital projects delivered across SaaS, Fintech, Healthcare, HR Tech, Foodservice.

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Digital projects delivered across SaaS, Fintech, Healthcare, HR Tech, Foodservice.

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Digital projects delivered across SaaS, Fintech, Healthcare, HR Tech, Foodservice.

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Digital projects delivered across SaaS, Fintech, Healthcare, HR Tech, Foodservice.

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Years designing user experiences.

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Years designing user experiences.

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Years designing user experiences.

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Years designing user experiences.

What I bring.

User Research & Insights

User Research & Insights

001

Conducting interviews, gathering requirements, analyzing customer jobs/pains/gains, and aligning product vision with user needs.

Notion table showing completed interview sessions with partners, advisors, and users, most marked as analyzed
Value Proposition Canvas illustrating customer jobs, pains, and gains using color-coded sticky notes
Notion gallery displaying a collection of user personas with illustrated character cards representing different roles in the foodservice industry

Strategy & Value Proposition

Strategy & Value Proposition

002

Bridging business goals with user needs, defining the value proposition, and setting product direction.

Slide titled “Vision 2025” describing a goal to democratize information and anticipate user needs, with a highlighted quote reading “But I didn’t get into business to become a data scientist!”
Roadmap summary showing FY25 quarterly goals and feature releases, including delivered, in-progress, and upcoming initiatives
Roadmap slide labeled FY25 H2 Planned showing upcoming features like comparing results with charts and maps, and analyzing menu pricing trends using AI assistance

User Experience Design

User Experience Design

003

Shaping flows, interactions, and structures that ensure clarity, usability, and delight.

Flowchart illustrating the user journey for creating, activating, and logging into an account, including steps for accepting terms, email verification, and handling expired links or trials
Flowchart illustrating the user flow for uploading a custom CSV file to Brizo FoodMetrics, including drag-and-drop actions, progress states, and error handling steps
Interface mockup showing an Operational Status filter with options for open, opening soon, possibly closed, temporarily closed, and permanently closed establishments

Interaction & Design System

Interaction & Design System

004

Creating intuitive interfaces, prototyping interactions, ensuring accessibility, and delivering polished design system.

Design prototype showing interaction flow for a “Remind Me Later” dropdown menu with reminder options and annotations for development and acceptance criteria
Design system reference showing map marker icons, cluster indicators, and color-coded operational status labels such as Open, Opening Soon, and Temporarily Closed
Side-by-side comparison of a map interface in light and dark modes displaying restaurant listings and color-coded operational status markers

Usability Testing & Data Analysis

Usability Testing & Data Analysis

005

Running tests, collecting metrics, analyzing product usage, and refining designs based on evidence.

Analytics slide showing user activity growth from January to September 2024 with a 58.3% average monthly increase, highlighting steady engagement and a rise in new user acquisition in September
Dashboard showing FY25 Q1 importing performance with an 80.6% completion rate, 4.2 out of 5 satisfaction score, and a bar chart comparing dialog efficiency
Screenshot of a Hotjar analytics dashboard showing session data for Brizo FoodMetrics, including total sessions, session duration, pages per session, and bounce rate

Design Leadership & Collaboration

Design Leadership & Collaboration

006

Partnering with engineering, mentoring designers, and fostering uplifting, collaborative environments where experiences thrive.

Team estimation session showing participant photos, voting results for task points, and an estimated effort of five points
Stéphane Paquet giving a presentation at Hôtel Clarendon to a small audience, with a projected web interface visible on the screen
Screenshot of a virtual team meeting with six participants smiling and making peace signs during an online video call

User Research & Insights

User Research & Insights

001

Conducting interviews, gathering requirements, analyzing customer jobs/pains/gains, and aligning product vision with user needs.

Notion table showing completed interview sessions with partners, advisors, and users, most marked as analyzed
Value Proposition Canvas illustrating customer jobs, pains, and gains using color-coded sticky notes
Notion gallery displaying a collection of user personas with illustrated character cards representing different roles in the foodservice industry

Strategy & Value Proposition

Strategy & Value Proposition

002

Bridging business goals with user needs, defining the value proposition, and setting product direction.

Slide titled “Vision 2025” describing a goal to democratize information and anticipate user needs, with a highlighted quote reading “But I didn’t get into business to become a data scientist!”
Roadmap summary showing FY25 quarterly goals and feature releases, including delivered, in-progress, and upcoming initiatives
Roadmap slide labeled FY25 H2 Planned showing upcoming features like comparing results with charts and maps, and analyzing menu pricing trends using AI assistance

User Experience Design

User Experience Design

003

Shaping flows, interactions, and structures that ensure clarity, usability, and delight.

Flowchart illustrating the user journey for creating, activating, and logging into an account, including steps for accepting terms, email verification, and handling expired links or trials
Flowchart illustrating the user flow for uploading a custom CSV file to Brizo FoodMetrics, including drag-and-drop actions, progress states, and error handling steps
Interface mockup showing an Operational Status filter with options for open, opening soon, possibly closed, temporarily closed, and permanently closed establishments

Interaction & Design System

Interaction & Design System

004

Creating intuitive interfaces, prototyping interactions, ensuring accessibility, and delivering polished design system.

Design prototype showing interaction flow for a “Remind Me Later” dropdown menu with reminder options and annotations for development and acceptance criteria
Design system reference showing map marker icons, cluster indicators, and color-coded operational status labels such as Open, Opening Soon, and Temporarily Closed
Side-by-side comparison of a map interface in light and dark modes displaying restaurant listings and color-coded operational status markers

Usability Testing & Data Analysis

Usability Testing & Data Analysis

005

Running tests, collecting metrics, analyzing product usage, and refining designs based on evidence.

Analytics slide showing user activity growth from January to September 2024 with a 58.3% average monthly increase, highlighting steady engagement and a rise in new user acquisition in September
Dashboard showing FY25 Q1 importing performance with an 80.6% completion rate, 4.2 out of 5 satisfaction score, and a bar chart comparing dialog efficiency
Screenshot of a Hotjar analytics dashboard showing session data for Brizo FoodMetrics, including total sessions, session duration, pages per session, and bounce rate

Design Leadership & Collaboration

Design Leadership & Collaboration

006

Partnering with engineering, mentoring designers, and fostering uplifting, collaborative environments where experiences thrive.

Team estimation session showing participant photos, voting results for task points, and an estimated effort of five points
Stéphane Paquet giving a presentation at Hôtel Clarendon to a small audience, with a projected web interface visible on the screen
Screenshot of a virtual team meeting with six participants smiling and making peace signs during an online video call

User Research & Insights

User Research & Insights

001

Conducting interviews, gathering requirements, analyzing customer jobs/pains/gains, and aligning product vision with user needs.

Notion table showing completed interview sessions with partners, advisors, and users, most marked as analyzed
Value Proposition Canvas illustrating customer jobs, pains, and gains using color-coded sticky notes
Notion gallery displaying a collection of user personas with illustrated character cards representing different roles in the foodservice industry

Strategy & Value Proposition

Strategy & Value Proposition

002

Bridging business goals with user needs, defining the value proposition, and setting product direction.

Slide titled “Vision 2025” describing a goal to democratize information and anticipate user needs, with a highlighted quote reading “But I didn’t get into business to become a data scientist!”
Roadmap summary showing FY25 quarterly goals and feature releases, including delivered, in-progress, and upcoming initiatives
Roadmap slide labeled FY25 H2 Planned showing upcoming features like comparing results with charts and maps, and analyzing menu pricing trends using AI assistance

User Experience Design

User Experience Design

003

Shaping flows, interactions, and structures that ensure clarity, usability, and delight.

Flowchart illustrating the user journey for creating, activating, and logging into an account, including steps for accepting terms, email verification, and handling expired links or trials
Flowchart illustrating the user flow for uploading a custom CSV file to Brizo FoodMetrics, including drag-and-drop actions, progress states, and error handling steps
Interface mockup showing an Operational Status filter with options for open, opening soon, possibly closed, temporarily closed, and permanently closed establishments

Interaction & Design System

Interaction & Design System

004

Creating intuitive interfaces, prototyping interactions, ensuring accessibility, and delivering polished design system.

Design prototype showing interaction flow for a “Remind Me Later” dropdown menu with reminder options and annotations for development and acceptance criteria
Design system reference showing map marker icons, cluster indicators, and color-coded operational status labels such as Open, Opening Soon, and Temporarily Closed
Side-by-side comparison of a map interface in light and dark modes displaying restaurant listings and color-coded operational status markers

Usability Testing & Data Analysis

Usability Testing & Data Analysis

005

Running tests, collecting metrics, analyzing product usage, and refining designs based on evidence.

Analytics slide showing user activity growth from January to September 2024 with a 58.3% average monthly increase, highlighting steady engagement and a rise in new user acquisition in September
Dashboard showing FY25 Q1 importing performance with an 80.6% completion rate, 4.2 out of 5 satisfaction score, and a bar chart comparing dialog efficiency
Screenshot of a Hotjar analytics dashboard showing session data for Brizo FoodMetrics, including total sessions, session duration, pages per session, and bounce rate

Design Leadership & Collaboration

Design Leadership & Collaboration

006

Partnering with engineering, mentoring designers, and fostering uplifting, collaborative environments where experiences thrive.

Team estimation session showing participant photos, voting results for task points, and an estimated effort of five points
Stéphane Paquet giving a presentation at Hôtel Clarendon to a small audience, with a projected web interface visible on the screen
Screenshot of a virtual team meeting with six participants smiling and making peace signs during an online video call

User Research & Insights

User Research & Insights

001

Conducting interviews, gathering requirements, analyzing customer jobs/pains/gains, and aligning product vision with user needs.

Notion table showing completed interview sessions with partners, advisors, and users, most marked as analyzed
Value Proposition Canvas illustrating customer jobs, pains, and gains using color-coded sticky notes
Notion gallery displaying a collection of user personas with illustrated character cards representing different roles in the foodservice industry

Strategy & Value Proposition

Strategy & Value Proposition

002

Bridging business goals with user needs, defining the value proposition, and setting product direction.

Slide titled “Vision 2025” describing a goal to democratize information and anticipate user needs, with a highlighted quote reading “But I didn’t get into business to become a data scientist!”
Roadmap summary showing FY25 quarterly goals and feature releases, including delivered, in-progress, and upcoming initiatives
Roadmap slide labeled FY25 H2 Planned showing upcoming features like comparing results with charts and maps, and analyzing menu pricing trends using AI assistance

User Experience Design

User Experience Design

003

Shaping flows, interactions, and structures that ensure clarity, usability, and delight.

Flowchart illustrating the user journey for creating, activating, and logging into an account, including steps for accepting terms, email verification, and handling expired links or trials
Flowchart illustrating the user flow for uploading a custom CSV file to Brizo FoodMetrics, including drag-and-drop actions, progress states, and error handling steps
Interface mockup showing an Operational Status filter with options for open, opening soon, possibly closed, temporarily closed, and permanently closed establishments

Interaction & Design System

Interaction & Design System

004

Creating intuitive interfaces, prototyping interactions, ensuring accessibility, and delivering polished design system.

Design prototype showing interaction flow for a “Remind Me Later” dropdown menu with reminder options and annotations for development and acceptance criteria
Design system reference showing map marker icons, cluster indicators, and color-coded operational status labels such as Open, Opening Soon, and Temporarily Closed
Side-by-side comparison of a map interface in light and dark modes displaying restaurant listings and color-coded operational status markers

Usability Testing & Data Analysis

Usability Testing & Data Analysis

005

Running tests, collecting metrics, analyzing product usage, and refining designs based on evidence.

Analytics slide showing user activity growth from January to September 2024 with a 58.3% average monthly increase, highlighting steady engagement and a rise in new user acquisition in September
Dashboard showing FY25 Q1 importing performance with an 80.6% completion rate, 4.2 out of 5 satisfaction score, and a bar chart comparing dialog efficiency
Screenshot of a Hotjar analytics dashboard showing session data for Brizo FoodMetrics, including total sessions, session duration, pages per session, and bounce rate

Design Leadership & Collaboration

Design Leadership & Collaboration

006

Partnering with engineering, mentoring designers, and fostering uplifting, collaborative environments where experiences thrive.

Team estimation session showing participant photos, voting results for task points, and an estimated effort of five points
Stéphane Paquet giving a presentation at Hôtel Clarendon to a small audience, with a projected web interface visible on the screen
Screenshot of a virtual team meeting with six participants smiling and making peace signs during an online video call